Frequently Asked Questions
Find quick answers to the most common questions about our custom logo mats, ordering, and services.
What types of custom mats do you offer?
We specialize in a variety of premium mats including custom logo mats, branded mats, welcome mats, rubber mats, mall entrance mats, and general indoor/outdoor floor mats. Our focus is on durable, non-slip solutions for commercial and residential use. Explore our full product range.
How can I get a quote for a custom mat?
You can get an instant estimated quote for standard polypropylene mats using our online quote tool on the Get a Quote page. For all other mat types or custom designs, please contact us directly via the Contact page for a personalized quotation.
What is the process for ordering a custom logo mat?
The process typically involves selecting your mat type and size, providing your logo or design (for custom mats), confirming design proofs, making payment, and then we proceed with manufacturing and delivery. For standard polypropylene mats, you can use our online quote tool to start.
What materials are your mats made from?
We use high-quality, durable materials such as high-density nylon for logo mats and resilient insertion rubber for rubber mats, ensuring longevity and performance. Learn more on our Products page.
Are your mats non-slip?
Yes, safety is a priority. Our mats are designed with non-slip backings and materials to provide a secure surface, especially in high-traffic areas. This is a key feature across our product range.
How long does delivery take?
Delivery times vary depending on the mat type, customization complexity, and your location. We dispatch orders via The Courier Guy, typically on Fridays. Specific timelines will be provided with your quote. See our Contact page for more delivery information.
What are your delivery costs?
Delivery is free within Seaview, Durban. For all other provinces in South Africa, a standard delivery fee of R350 applies. This is factored into the estimated quote on our Get a Quote page.
How do I clean and maintain my mat?
Maintenance is generally easy. Most mats can be cleaned with regular vacuuming. For deeper cleaning, light washing or hosing down may be suitable depending on the mat material. Specific cleaning instructions will be provided with your mat. Check out our FAQs or Contact us for more details.
Can I use your mats outdoors?
We offer specific ranges of mats designed for outdoor use, built to withstand various weather conditions while maintaining durability and function. Please specify your intended use when requesting a quote via our Get a Quote or Contact pages.
Trusted by Leading Brands
We are proud to have delivered high-quality mat solutions to a diverse range of esteemed clients.
- Puma
- Reserve Bank of South Africa
- Osram
- Eldo Coaches
- Zesco (Zambia)
- EcoBank (Ghana)
- KFC
- CTM
- BMW SOUTH AFRICA
Have More Questions?
If you couldn't find the answer you were looking for, feel free to contact us directly.
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