1. Ordering Process

Q: How do I place an order for a logo mat?

A: To place an order, send your requirements via email or WhatsApp at 081 240 1056. Include the following details:

• Mat size and type.
• Your logo or design in a high-resolution format.
• Delivery address.

Q: Can I order custom sizes or bulk quantities?

A: Yes, we accept custom orders and bulk quantities. Contact us for tailored solutions.

Q: Is delivery free?

A: Delivery is free in Durban. For other provinces, pricing will be provided upon request.

2. Maintenance Tips

Wet and Dry Vacuum Cleaners: Use a mild soap solution and your vacuum’s suction to deep clean delicate or large mats.

Carpet Cleaner: Pre-treat stains, scrub gently, rinse thoroughly, and avoid residue to prevent discoloration.

Vacuum Cleaner: Vacuum mats twice weekly to maintain cleanliness without damaging the logo.

Damp Cloth Wash or Mop: Lightly clean mats with a soapy damp cloth, rinse, and air-dry.

Tip: Shake mats regularly, pre-treat stains, and follow cleaning methods suitable for your mat's material.

3. Materials Used and Their Benefits

Q: What materials are used in King Logomats?

A: Our mats are made from insertion rubber, polypropylene, and high-density nylon. These materials ensure durability, functionality, and vibrant designs.

Q: What are the benefits of insertion rubber?

A: Insertion rubber is extremely durable, resistant to wear and tear, and suitable for indoor and outdoor use.

4. Delivery Information

Q: How long does delivery take?

A: Delivery times vary:

• Durban: 3–5 business days.
• Other provinces: 5–7 business days.

Q: What are the delivery costs?

A: Delivery is free in Durban. For other provinces, delivery costs are provided upon request.

Q: Can I track my order?

A: Yes, tracking details will be provided once your order is dispatched.